Our Policies

Privacy Policy

Draystons Motorcycle Privacy Policy. 


We take your privacy seriously. 


Our website 


Our website was created using a third party (Wix.com) who are 100% complaint with GDPR. They will: receive, collect and store any information you enter on our website in addition to the IP address used to connect your computer to the internet, Computer information and connection information / purchase history.   

They may also use software tools to measure and collect session information, including page response times, length of visit times, page interaction, and methods used to browse away from certain pages.   

Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com will store your data on secure servers behind a secure firewall.  
All direct payment gateways offered by Wix.com and used by the company, adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 


How we collect data? 


Data is collected when you contact us through our website and leave your personal information, send or leave a message via email, website or telephone, Facebook or Instagram.   

If you purchase an item in store or via our website, we may collect your email address for marketing campaigns / newsletters or details for shipping purposes, completing forms for insurance purposes or for organising finance where applicable. 


Why do we collect this information? 


  • To provide a good service to our clients / suppliers 

  • To provide ongoing customer assistance and technical support, where required 

  • To be able to contact our visitors and users with general or more personalised service-related notices and promotional messages 

  • To comply with applicable laws and regulations 





Sensitive information 


Some of the personal information we may ask you for, may be sensitive personal data.   

We will not use such sensitive personal data about you or others except for the specific purpose for which you provide it and to provide the services described to you. 


How do we communicate with our site visitors? 


Our means of communication will always be via email, text message, telephone, writing or newsletter.  If you do not wish to receive any information, please contact us to opt out at info@draystons.com  

We may also communicate with you to: troubleshoot any problems, resolve a dispute, collect fees or monies owed, gain your opinions through surveys or questionnaires, send updates about our company or as other necessary to contact to enforce a user agreement, applicable national laws and any agreement(s) we may have with you.   


How do you use cookies and other tracking tools? 


Our website uses cookies and it is important to be aware that third party service websites also use cookies. Wix.com use cookies for many important reasons, such as: 

  • Provide a great experience for visitors and customers. 

  • Identify registered members (users who are registered to our site). 

  • Monitoring and analyse of the performance, operation and effectiveness of Wix.com’s platform. 

  • Ensure our platform is secure and safe to use.  


How to withdraw your consent 


Please contact us at info@draystons.com or to Draystons Motorcycles Limited, 204 Ashingdon Road, Rochford, Essex.  SS4 1TB. 




Privacy policy updates. 

We have the rights to modify or update our sites privacy policy at any time, so please review frequently.  Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances. 

 
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