1. In the unlikely event that you receive goods which are not what you have ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall, at our own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or credit to you the amount you paid for the goods in question provided that you notify us of the problem in writing at the address stated in the confirmation e-mail within one working day after delivery of the goods and provided that you return the damaged or defective goods to us at your own expense.
2. Only when postage is prepaid will returns be accepted. No postage cost credit will be issued on any return shipment. A copy of the invoice on which the returned item was billed must be included in all return shipments.
3. When the invoice is not included the return will be put aside without further notice and the returned goods will be destroyed after 15 working days. We will not be liable for any costs due to the loss of the returned good
4. On all returns there is individual 15% re-stocking fee with a minimum of £15.00 per return. Incorrectly supplied or ordered goods must be returned within 14 days or 10 working days after invoice date, clean and in its unopened original packaging. We will refund payments or credit on future orders. The credit will only be valid for 12 months and will expire without further notice.
5. Electrical items cannot be returned. We do not warranty any electrical items including batteries. Any warranty concerning electrical items must be addressed to the manufacturer directly.
6. No returns are accepted on helmets, clothing and apparel, except in case of a warranty claim.
7. Nothing In This Section Affects Your Statutory Rights.